Latest Tech: These major companies are using AI to snoop on employees’ online chats
Gone are the days of in-office water cooler chats,
The work from home movement has given way for more employee chats to take place online. However, remote workers may want to practice caution before chatting through keyboards amid new reports that artificial intelligence could snoop through messages.
Several companies, including Walmart, Delta, T-Mobile, Chevron and Starbucks, are now reportedly monitoring employee conversations on messaging apps using software from a startup A.I. company called “Aware.” “Aware’s” software is said to scan platforms like Slack and Microsoft Teams for keywords that may indicate employee dissatisfaction and potential safety risks.
The company claims it has already assessed up to 20 billion individual messages from more than 3 million employees.
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